Maintenance

In the Information Technology industry, the term "Maintenance" has two very different meanings. It is most often associated with "break-fix" solutions, that provide a phone line and guaranteed onsite response times should something go wrong. The term is rarely associated with "Routine" maintenance. Routine maintenance is where the solutions is regularly reviewed and checked to ensure it is still delivering the optimal solution to your business. In terms of visible business benefit, "break-fix" maintenance only offers a safety net to solutions that should already be bullet proof. "Routine" maintenance on the other hand is a proactive approach to maintenance that recognises requirements and technologies are always changing.

Data Solutions can offer both "Break-fix" and "Routine" maintenance solutions. Methods employed by our Managed Services help reduce the need for the safety net. In working with you to deliver solutions we will also help determine what your requirements are in terms of regular reviews and checks.