Professional Services
At Data Solutions, we pride ourselves on the level of technical expertise we maintain on all of the products we distribute. Over the years, this has earned us our reputation as a true "value added" distributor with our suppliers and channel partners alike. Our consultants, engineers and trainers stay highly skilled on all our products by working with and supporting the technology on a daily basis. This expertise is available only to you, our valued channel partners, at very competitive rates: - rates that allow you to make substantial margin while ensuring total customer satisfaction.
We recognise that services revenue is extremely important to your business. We also know that you may have invested heavily in your own technical resources and need to get the most out of these. This is why our services offerings have been designed to compliment your own in cases where you may need initial help with a new product or are short of resources for a project.
Services we offer include:
Implementation Services
Highly skilled engineers to work alone or alongside your own if necessary. If your engineers are not up to speed on the latest product then why not have them shadow ours to fast-track their knowledge?
Consultancy and Design Services
Bring years of experience to the table when you need it most. Once the design is sorted, your engineers can get to work on it.
Site Audits / Health Checks
Can be used in project work to verify quality and ensure the optimum configuration has been established. These audits and health checks can also be used in a "Routine Maintenance" strategy as a periodic check to ensure the technology is still delivering the optimal solution to the business.
Performance Analysis
We can provide you with detailed reports showing how your technology is performing. These reports provide information that is crucial to sizing stages of projects, usage pattern analysis and performance troubleshooting.
Maintenance
Why tie up your own valuable technical resources looking after maintenance? You can backend your maintenance contracts to Data Solutions and free your own people for higher value services.
Training
Data Solutions are an authorised training centre for many of the products we distribute. Classroom based training can be key ingetting the all important certifications demanded by the vendors. Our trainers are not just trainers though! Between classes they are also our top consultants. Your engineers will learn much more than is in the training manual!